In stock items will ship the next day, at times, the same day.
Out of stock, Custom product orders will ship within 7 days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Shipping to some international locations is very costly, such as Australia. If the quoted price is too high, contact for a special quote, we will try to find a less costly solution, if possible.
The customer shall be responsible for all local Duties, Taxes and or Fees due and will be required to interact with customs authorities as required as per transaction.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are Weight and Dimension based. The Specifications of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Although a particular shipping method may have been selected the product may be delivered by another shipper of our choice.
Items being returned for Warranty Service will need a RMA Number to accompany shipment.
You may return most new, unopened items within 30 days of delivery for a full refund, the return shipping costs are yours. Items will require inspection and approval of receipt prior to refunding. A 25% restocking fee may apply.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail to begin the process, we will notify of your refund once we've received and processed the returned item.